CITI Program | Support

CITI Collaborative Institutional Training Initiative

Support Center

The purpose of the CITI Program Support Center is to provide support, resources, hints, tips and answers to frequently asked questions regarding the CITI Program.

We welcome contributions and feedback from learners and CITI institutional administrators. Please share comments, questions, and feedback with the CITI Support team regarding the Support Center.

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CITI Administrators

16 Articles View All

CITI Administrator Webinars
Sign Up My Institution Up For the CITI Program
Short Description of CITI Human Subjects and GCP Modules
Look Back Feature
How many administrators can we have at our institution?

Learners

7 Articles View All

Who do I contact for technical support?
What information is needed to register as an independent user?
Can I view the CITI Program website in other languages?
Forgot Username and/or Password
How do I know if I passed or not?

Taking CITI Program Courses

13 Articles View All

How are the quiz scores calculated?
How do I know if I passed or not?
How do I view the modules that I have completed?
How long will it take to complete the course?
I repeated the quiz but my score did not change?

Registration and Profile Information

12 Articles View All

How do I merge my CITI accounts?
How do I set up a secondary email account?
How do update my email address?
I forgot my password
My address, phone number, degree status, or department has changed and I need to update my...

Contact Us

Upcoming Events

Administrator Webinars New Administrator Webinar June 6th - Don't forget to RSVP

Visit the CITI Program booth at the DIA Conference in Philadelphia, June 24-27