Support Center - Knowledge Base

The purpose of the CITI Program Support Center is to provide support, resources, hints, tips and answers to frequently asked questions regarding the CITI Program.

We welcome contributions and feedback from learners and CITI institutional administrators. Please share comments, questions, and feedback with the CITI Support team regarding the Support Center.

The CITI Program website was upgraded on Thursday, August 1. Some menu options and features have been enhanced. Click Here for more information

Support Center

Is the CITI Program accessible for blind or visually impaired learners?

Last Updated: Jul 24, 2013 10:16AM EDT
The CITI Program website is accessible to blind and visually impaired learners who utilize screen reading software. The CITI Program text, modules, and quizzes have been tested using the Jaws, System Access, and Window Eyes. We have found through testing that the software is most easily accessible with Jaws.
 
Tips for using a screen reader :

  • Keep browser window in full screen mode.
  • For Window Eyes learners will need to access the MSAA application mode to register. 
  • Learners using versions of Jaws pre version 10 will need to access the forms mode to fill out registration forms.
 
As per the ADA guidelines, CITI Program is accessible with screen reading software.
We do not provide the screen reading software. Please contact your employer, local rehabilitation office, or University computer lab for more information on obtaining screen reading software. 
 
Testing was conducted by a Rehabilitation Teacher for the Blind with the Department of Social Service for the State of Missouri in January 2009.

Please contact Kim Foley at the CITI Program support desk for more information - (305) 243-7970.

 

Contact Us

  • Email Us
  • Call Us: 1-305-243-7970

Hours of Operation

Monday - Friday
8:30am - 7:30pm Eastern Time
More Info

citisupport@med.miami.edu
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