The purpose of the CITI Program Support Center is to provide support, resources, hints, tips and answers to frequently asked questions regarding the CITI Program.

We welcome contributions and feedback from learners and CITI institutional administrators. Please share comments, questions, and feedback with the CITI Support team regarding the Support Center.

Support Center

I currently have two learner accounts. Can I merge them into one CITI Program account?

Last Updated: Jul 29, 2014 10:59AM EDT
If you would like to merge two learner accounts, please send an e-mail to citisupport@med.miami.edu and include the following information:
  • Your first and last name.
  • The name of your institution.
  • The username or Member ID for the account to keep.
  • The username or Member ID for the account to merge.
For further assistance please contact the CITI Program help desk at (305) 243-7970 or e-mail us at citisupport@med.miami.edu.

Please note that we are unable to delete accounts from the system.

Contact Us

  • Email Us
  • Call Us: 1-305-243-7970

Hours of Operation

Monday through Friday
Phone and Email Support:
8:30am - 7:30pm Eastern

More Info

Plese note the upcoming operating hour modifcations:

2014
Dec 11th Closed-staff training day.
Dec 24th 8:30 - 5:00 Eastern
Dec 25th Closed-Christmas
Dec 31st 8:30 - 5:00 Eastern

2015
January 1st Closed-New Years
January 19th Closed-M.L. King Birthday

true
citi-international@miami.edu
http://assets02.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete