Support Center - Knowledge Base

The purpose of the CITI Program Support Center is to provide support, resources, hints, tips and answers to frequently asked questions regarding the CITI Program.

We welcome contributions and feedback from learners and CITI institutional administrators. Please share comments, questions, and feedback with the CITI Support team regarding the Support Center.

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Support Center

I currently have two learner accounts. Can I merge them into one CITI Program account?

Last Updated: Jul 30, 2013 04:11PM EDT
If you would like to merge two learner accounts, please send an e-mail to and include the following information:
  • Your first and last name.
  • The name of your institution.
  • The username or Member ID for the account to keep.
  • The username or Member ID for the account to merge.
For further assistance please contact the CITI Program help desk at (305) 243-7970 or e-mail us at

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